Support & Contact

Get in Touch

Have a question, need help, or want to share feedback? We're here to help! Contact us through any of the methods below.

Email Support

Get help via email

support@fitmindai.co.uk

Response within 24-48 hours

Support Hours

When we're available

Monday - Friday

9:00 AM - 5:00 PM GMT

We respond to emails outside these hours

Common Issues

Quick help topics

  • • Subscription & billing
  • • Account issues
  • • App troubleshooting
  • • Feature questions

Support Information

Subscription & Billing Support

For subscription questions, cancellations, or refund requests:

  • • Manage subscriptions in App Store settings
  • • Cancel anytime - no cancellation fees
  • • Refund requests: Contact Apple Support
  • • Billing issues: Email us with your Apple ID

Technical Support

For app issues, bugs, or technical problems:

  • • Include device model and iOS version
  • • Describe the issue in detail
  • • Screenshots are helpful
  • • We'll respond within 24-48 hours

Additional Resources