Privacy Policy

Last updated: December 7, 2025

1. Introduction

Welcome to PlantMind ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and website located at fitmindai.co.uk/plantmind (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, install, or use our App.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, name)
  • Plant photos and identification data
  • Care schedules and notes
  • Support requests and communications

2.2 Automatically Collected Information

  • Device information (model, operating system)
  • Usage data (features used, frequency)
  • App performance and crash reports

3. How We Use Your Information

  • Provide and improve plant identification and care services
  • Process subscriptions and payments
  • Send notifications and reminders
  • Respond to support requests
  • Analyze app usage to improve features
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers (cloud storage, analytics)
  • AI service providers for plant identification and diagnosis
  • Legal authorities when required by law

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls.

7. Contact Us

For questions about this Privacy Policy, contact us at: support@fitmindai.co.uk